Important notice for expatriates: While Indonesia has made significant strides in modernising its emergency services, response times can be unpredictable. Jakarta’s chronic traffic congestion means that even when responders are dispatched promptly, reaching your location can take considerably longer than in many other countries. Additionally, the level of training and professionalism among emergency personnel varies widely depending on the district and the service involved. For medical emergencies in particular, it is often faster to hail a car or use a ride-hailing app (Gojek / Grab) to drive directly to the nearest hospital rather than waiting for an ambulance. Keep this page bookmarked and — where possible — save your nearest hospital’s direct number in your phone before an emergency arises.
Below are listings for police, fire, flood control, hospitals and other important emergency phone numbers in Jakarta and Tangerang.
- National Single Emergency Number — 112
Indonesia operates a unified emergency call centre on 112, free from any mobile or fixed-line phone, even without SIM credit. Dialling 112 connects you to a dispatcher who routes your call to police, fire, ambulance, or disaster services. This is the recommended first number to dial in any emergency and is active 24/7 across Jakarta, Tangerang, and all major Indonesian cities. - Fire — 113
- Police — 110
- Ambulance — 118 / 119
118 is the Jakarta city ambulance line. 119 is the national Ministry of Health emergency and ambulance hotline. - National Disaster Management Agency (BNPB) — 117
- Search & Rescue (BASARNAS) — 115
- National Police HQ — 721-8006
- Jakarta Flood Centre — 819-6945
Jakarta Police
| Jakarta Police Headquarters | 523-4000 |
| Kapuskodal Ops | 570-7998 |
| Ka Dit Serse Metro Jaya | 570-3037 |
| Ka Dit Sabhara Metro Jaya | 570-8011 |
| Ka Sat Sabhara | 570-8035 |
| SAT BRIMOBDA | |
| Dan Sat Brimobda | 384-9020 |
| Wadansat Brimobda | 344-6674 |
| Piket Sat Brimobda | 345-6229 |
| KOMPI 5995 Pamulang | 740-2379 |
| Gegana | 871-0193 |
| Kadit Lantas | 570-8013 |
| Kasat Patroli Jalan Raya | 8370-4162 |
| Kadispen | 570-9250 |
| Kadit Intel PAMPOL | 570-8007 |
| Kasat INTELKRIM | 570-9252 |
| Central Jakarta Police — Jl. Kramat Raya 61 | |
| Ka Polres | 390-9425 |
| Waka Polres | 390-0440 |
| Kasat Intelpam | 391-8388 |
| Kasat Serse | 390-9921 |
| Kasat Wil Lantas | 913-4634 |
| Yanmas | 390-9922 |
| North Jakarta Police — Jl. Kom Yos Sudarso | |
| Ka Polres | 490-394 |
| Kasat Binmas | 490-287 |
| Kasat Serse | 491-055 |
| Kasat Wil Lantas | 435-9043 |
| Yanmas | 491-017 |
| West Jakarta Police — Jl. Letjen. S. Parman | |
| Ka Polres | 530-0330 |
| Waka Polres | 548-0473 |
| Kapusdalops | 532-1444 |
| Kasat Serse | 548-2243 |
| Yanmas | 548-2371 |
| South Jakarta Police — Jl. Wijaya II | |
| Ka Polres | 720-6004 |
| Waka Polres | 720-6006 |
| Kapusdalops | 720-6007 |
| Kasat Serse | 720-6012 |
| Kasat Intelpam | 720-6013 |
| Yanmas | 720-6011 |
| East Jakarta Police — Jl. Matraman Raya | |
| Ka Polres | 819-1476 |
| Waka Polres | 819-2262 |
| Kapusdalops | 819-0814 |
| Kasat Serse | 819-1638 |
| Kasat Intelpam | 851-5766 |
| Yanmas | 819-1478 |
Problems on the Toll Roads
Jasa Marga 24-Hour One Call Center: 14080 — this is now the primary number for all Jasa Marga-operated toll roads in the Jakarta area. Also accessible via the Travoy app for real-time traffic information.
| Jasa Marga One Call Center (all toll roads) | 14080 |
| Jaya I Cawang – Grogol – Airport | 082 198 1166 |
| Jaya II Cawang – Priok – Pluit | 430-0601 psw. 151 |
| Jaya III Cikunir – Cakung | 082 198 1196 |
| Jaya IV Pd. Pinang – Kp. Rambutan | 082 198 1169 |
| Tangerang | 798-9702 |
Jakarta Pusat (Central Jakarta)
| Fire Department | 384-1216 / 344-1494 |
| Flood Control | 384-6608 / 380-3302 |
| RS. Cipto Mangunkusumo | 330-808 / 337-507 |
| RS. Cikini DGI | 336-961 / 310-7792 |
| RS. ST. Carolus | 390-4441 |
| RS. Islam Jakarta | 424-4308 |
Jakarta Barat (West Jakarta)
| Fire Department | 568-2284 / 566-6313 |
| Flood Control | 566-8264 |
| RS. Husada | 626-0108 / 649-0090 |
| RS. Sumber Waras | 568-2011 / 568-4093 |
| RS. Jantung Harapan Kita | 568-4085 |
| RS. Graha Medika | 530-0887 |
| RS. Jiwa Jakarta | 568-2842 / 568-2843 |
Jakarta Selatan (South Jakarta)
| Fire Department | 769-4519 / 750-0113 |
| Flood Control | 722-0388 |
| RS. Pondok Indah | 769-7525 |
| RS. Pusat Pertamina | 720-0290 |
| RS. Fatmawati | 750-1524 |
| RS. MMC | 520-3435 |
| RS. Mata AINI | 525-6228 / 520-3866 |
Jakarta Utara (North Jakarta)
| Dinas Kebakaran (Fire) | 491-063 / 493-045 |
| Posko Banjir (Flood Control) | 430-1124 / 490-591 |
| RS. Atmajaya | 669-1909 / 669-0771 |
| RS. Koja | 498-478 |
| RS. Medika Griya | 689-877 |
| RS. Sunter Agung | 687-813 / 681-814 |
Jakarta Timur (East Jakarta)
| Fire Department | 819-3443 / 858-2150 |
| Flood Control | 819-2172 / 819-1509 |
| RS. Persahabatan | 489-1708 |
| RS. UKI | 809-2317 / 809-2831 |
| RS. Mitra Keluarga Jatinegara | 280-0999 / 280-0666 / 280-0777 |
| RS. Pasar Rebo | 840-0109 / 840-1127 |
Tangerang
| Fire Department | 552-3676 |
| Flood Control / BPBD Kota Tangerang | 021-5582144 |
| RS. Siloam Hospitals Lippo Village (emergency) | 1-500-911 |
| RS. Siloam Hospitals Lippo Village (appointments & info) | 1-500-181 |
| RS. “QADR” | 546-4466 |
| Makorem Wijaya | 546-2074 |
Other Important Emergency Numbers
Single Emergency Centre
(all services — free from any phone) | 112 |
|---|
| Police | 110 |
| Fire (Jakarta – DKI Jaya) | 113 |
| Ambulance (Jakarta) | 118 |
| National Health Emergency / Ambulance Hotline | 119 |
| Search & Rescue — BASARNAS | 115 |
| National Disaster Management — BNPB | 117 |
| Natural Disaster Command Post | 129 |
| PLN — Electricity Repairs | 123 |
| Report Phone Outage / Repairs | 117 |
| Postal Information | 161 |
| HIV/AIDS Information | 163 |
| Human Rights | 392-5230 |
| Jakarta Red Cross — PMI DKI Jakarta | 021-3906666 / 021-3907878 |
| PMI Jakarta Pusat (blood / ambulance) | 021-3841474 |
| PMI Jakarta Utara | 021-43935630 |
| PMI Jakarta Barat | 021-5606378 |
| PMI Jakarta Selatan | 021-7980332 |
| PMI Jakarta Timur | 021-8611832 |
| Jasa Marga Toll Road Call Centre | 14080 |
| Siloam Hospitals Emergency (all locations) | 1-500-911 |
| Ministry of Health Crisis Centre | 0812-1212-319 |
Page last reviewed: March 2026. For any life-threatening emergency, dial 112 first. If you discover a number that is no longer in service, please contact us so we can update this page.
