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International SOS Medika Klinik and Assistance Centres around Indonesia

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Following are the locations of medical clinics and assistance centers in cities throughout Indonesia run by International SOS:

International SOS, Jakarta
SOS Medika Klinik and Jakarta Assistance Centre
Jl. Puri Sakti 10, Cipete
Jakarta Selatan 12410
Clinic Tel. (62-21) 750-5980 (appointments)
Admin Tel. (62-21) 750-5973
Fax (62-21) 750-6002-3
24 Hour Assistance Centre (62-21) 750-6001
Clinic Technical Advisor : Kathleen Bree

Hours of Operation:
Clinic Consultation: 7:00am to 10:00pm daily
Clinic Emergency Unit: 24 hours daily

SOS Medika Klinik Kuningan
Menara Prima 2nd Floor
Jl. Dr. Ide Anak Agung Gde Agung Blok 6.2
Kawasan Mega Kuningan, Jakarta 12950
Telephone (62-21) 5794 8600
Fax (62-21) 5794 8686

Consultation Days:
Monday to Friday (8am to 6pm)
Saturday (8am to 2 pm)
Sunday and Public Holiday Closed

SOS clinic in BaliSOS Medika Klinik Bali and Bali Assistance Centre
Jalan By Pass Ngurah Rai 505X
Kuta, Bali 80221
Clinic Tel. (62-361) 720 100, 710-544
Admin Fax Fax (62-361) 710-515
24 Hour Assistance Centre Tel. 0361 710-505
Clinic Technical Advisor: Laura Richmond

Consultations : 08.00 AM to 10.00 PM daily (including Public Holidays)
Emergency Assistance : 24 Hours daily

International SOS, Balikpapan
PKT Office
Jl. Pupuk Raya 54, Balikpapan
Tel. (62-542) 765 966
Fax (62-542) 764 237

International SOS Clinic in Bali

SOS Medika Klinik Bali opened in 1999 offers both International SOS members and visitors to Bali with a comprehensive primary health care, dental care and 24 Hours emergency medical services provided by our experienced medical team. SOS Medika Klinik Bali is a part of International SOS global network of medical facilities and 24 Hours Assistance Centres to ensure you receive continuity of quality care in Bali. Multilingual language support is available at the clinic.

International SOS, Bali
SOS Medika Klinik Bali and Bali Assistance Centre
Jalan By Pass Ngurah Rai 505X
Kuta 80221
Clinic Tel. (62-361) 720 100, 710 544
Admin Fax Fax (62-361) 721 919
24 Hour Assistance Centre Tel. (0361) 710-505 - Emergency Assistance : 24 Hours daily
24 Hour Assistance Centre Fax (0361) 710-515
Clinic Technical Advisor: Laura Richmond

Or call International SOS Jakarta Telephone (62-21) 750-5973 Fax (62-21) 750-6002

Consultations : 08.00 AM to 10.00 PM daily (including Public Holidays)

We also offer Child Care Provider First Aid Course, and First Aid courses at International SOS Clinic in Bali.

International SOS Jakarta: Clinic Services and Facility

International SOS is here to provide primary health care services in Indonesia by operating three clinics of international standards located in Jakarta and Bali, under the name SOS Medika. Opened in 1985, our clinics are run by a highly trained and specialized team to ensure that you receive quality, comprehensive medical care while in Indonesia.

We aim to give you peace of mind by taking care of all your health care needs, from primary medical needs to any unforeseen emergencies. Our professional team of doctors, nurses, and clinic staff can provide you with the medical care you deserve through our commitment to customer care and implementation of international standards in healthcare services and infection/disease control.

Clinic Services

Home visit and office visit services

SOS Medika Klinik can arrange home visit and office visit services by our doctors whenever required. Our doctors should be advised the nature of the problem over the phone; then the doctor can make the decision on the necessity of visit and any special equipment or drugs that may be required.

Japanese Channel  - serving Japanese residents of JakartaJapanese Channel

SOS Medika Klinik established a Japanese Channel in 1995 to meet the need of Japanese expatriates and their families on receiving medical treatments without any anxiety especially on the cultural differences such as the language issue.

We provide Japanese-speaking general practitioners, dentists and staff available daily at all clinic locations to assist our Japanese clients with their medical care while in Indonesia.

Family dental clinics

SOS Medika Family Dental Clinics are able to provide routine dental care including emergency dental surgery. We also offer services to give patients a piece of mind knowing that their dental needs can also be addressed during emergency situation. Teams of qualified dentists who have been well trained internationally as well as in Indonesia are available daily in our Cipete, Kuningan, and Bali clinics to take care of your family dental needs.

Dental Clinic at International SOSFamily dental services that are offered in our clinics include:

  • Primary and comprehensive care for children and adults
  • Panoramic Dental X-Ray unit
  • Prevention, diagnosis and treatment of root canal diseases
  • Malocclusion correction and restoration of teeth for proper alignment and function through braces and other devices
  • Replacement of missing tooth with implants, bridge & prosthesis
  • Prevention and treatment of gum diseases
  • Rehabilitation and maintenance of the oral function and appearance of the teeth
  • Diagnosis of surgical / adjunctive treatment of diseases, defects and injuries of both the functional and esthetic aspect of the oral and maxillofacial region
  • Teeth whitening to brighten discolored or stained teeth
  • Application of porcelain or reinforced crowns for the front teeth that have the advantage of capturing and reflecting light like natural white teeth
  • Laminate Veneers which are made of tooth colored materials designed to cover the front side of the teeth

SOS Medika Family Dental Clinic is open daily at Cipete, Kuningan and Bali clinics. Please check the operating hours of your preferred dentists in each location.

General practitioner and specialist doctors

In addition to a number of our general practitioners that are available at the Jakarta SOS Medika Klinik locations, we also provide a wide rage of specialist doctors that include:

  • Anesthesiologist
  • Cardiologist
  • Clinical Pathologist
  • Dentist (general practitioner, prosthodontist, periodontist, endodontist, pedodontist, oral surgeon, orthodontist)
  • Dermatologist
  • Internist
  • Japanese Speaking Doctor
  • Occupational Health & Family Practice
  • Ophthalmologist
  • Orthopedic Surgeon
  • Pediatrician
  • Psychiatrist
  • Physiotherapist
  • Radiologist
  • Ear, Nose & Throat
  • Psychologist
  • Obstetrics & Gynecologist


We operate a 24hr in-house pharmacy (Cipete & Bali clinics). Quality of all medicines supplied through our pharmacy is with the International Standards, and all drugs stocked in our pharmacy are approved by Badan Pengawasan Obat dan Makanan (BPOM) Indonesia and using the United States Food and Drug Administration standard. When we source our medicine from suppliers we are very careful to use only Good Sales Practice only suppliers.

checking blood pressureLaboratory

SOS Medika Klinik, at all three locations, is equipped with an in-house laboratory. Our laboratories are supported by properly calibrated and maintained latest technology laboratory equipment from renowned manufacturers with CE or FDA certified reagents and operated by well-trained and certified technicians.

To ensure the quality of our laboratory results, we strictly adhere to quality control standards set by the Indonesian Ministry of Health, Indonesian Clinical Pathologist Association, and the Royal College of Pathology Australia.

In addition, our lab procedures conform to the Universal Precaution and Standard Precaution of Infection Control that include using aseptic technique, and sterile and disposable equipment for specimen collection.

Tests that can be conducted in SOS Medika Klinik laboratory facilities include Clinical and Anatomical Pathology Services. All lab findings will be treated with the highest confidentiality.

In addition for cervical cancer screening, we provide both conventional Pap test and a new liquid based technology which is a new development in Pap’s Smear testing. By using the new liquid based technology, we could provide both Thin Prep test and HPV test.

24-hour emergency room

SOS Medika Klinik Cipete and Bali are equipped with an emergency room to assist you in any medical emergency 24 hours/7 days a week.

Dedicated ambulance

SOS Medika Klinik has dedicated ambulances on stand by 24 hours/7 days a week to respond to any emergency situation that you may have. All of our dedicated ambulances are fitted with international standard equipment to provide the necessary medical assistance when transporting a patient.

Nursing care

We have fully trained emergency nurses available 24 hours / 7 days a week to provide you with the highest standard of medical care.

Medical check-ups

SOS Medika Klinik offers a one stop medical check up center offering a comprehensive range of screening packages to meet your individual needs.

Our dedicated team of physicians and nursing professionals are at hand to assist you through the medical check up process.

Diagnostic centers in Jakarta

Home first aid kitOur diagnostic centre offers:

  • Radiology:
    • Ultrasonography (USG)
    • X-Rays
  • Electrocardiograms (ECG)
  • Audiometry
  • Tonometry
  • Spirometry
  • Treadmill test

Jakarta Clinic Plan

The Jakarta Clinic Plan provides our patients with unlimited access to numerous routine outpatient services at SOS Medika Klinik Cipete and Kuningan, and a defined list of free medicines for one person per fee, per year. Our Clinic Plans are only available to members who have subscribed to one of our Membership products.

We also offer Child Care Provider First Aid Course, and First Aid Courses, at International SOS Clinics in Jakarta & Assistance Centre (for members) and Medical Services.

For further information on International SOS Clinic services, please contact our Sales & Marketing Department at 021-750 5973 or email to

We trust this information will assist you in making correct choices regarding your health and welfare. However, it is not intended to be a substitute for personalized advice from your medical advisor.

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