Culture is often defined as ‘the dominant set of behaviors,
values, beliefs, and thinking patterns we learn as we grow and develop
in society’. Culture determines how we view others and ourselves,
how we behave, and how we perceive the world around us.’ This definition
closely equates learning and education to cultural development. Education,
both parental and institutional, contributes directly to the breadth and
the strength of our personal cultural beliefs. Through change and development
in educational systems both formal and informal, do cultures evolve although
usually on a generational or semi-generational time scale.
It is certainly possible for a visiting executive to land at
Sukarno-Hatta International Airport, be driven to a large downtown hotel,
spend a week holding meetings in large office buildings on Jalan Sudirman,
and fly out of this country with the perception that Indonesia possesses
a high overall level of education along with an international standard
business culture. Concurrently, foreign investors operating in Indonesia
may find it difficult to find even high-school graduates to staff their
offices and sites outside of urban areas and therefore consider Indonesian
human resources wanting. As discussed below, this discrepancy in perception
can be attributed to certain realities in the Indonesian educational system
along with demographics and population movements in modern Indonesia.
Indonesia has made great strides in developing its primary education
system in the last 30 years. According to the decennial census, the percentage
of Indonesians with no formal schooling has dropped from 19 percent in
1990 to under 10 percent in 2000. However, even today almost 70 percent
of Indonesians who attend school do not receive a high-school diploma.
To turn these statistics around, that means that less than 20 percent
have finished high-school, and the percentage of Indonesians throughout
the country with advanced academic or university degrees falls well below
one percent of the population according to the Government of Indonesia
census information available on the Department of Statistics website.
With a population approaching 220 million people, however, Indonesia
still possesses millions of university graduates. The trendiest and most
prestigious job prospect among prospective graduates is to land a position
in a large multi-national company. This naturally attracts university
graduates to seek work in the urban centers and this is the reason that
the visiting foreign executive may gain the impression that Indonesia
has outstanding human resources capabilities. The best of the best are
found in the offices and hotels of Jakarta as well as other urban and
tourist areas throughout the country.
In many aspects, the Indonesian public education system is below
international standards. Articles appear in the local newspapers almost
daily describing circumstances where students have inadequate facilities,
face difficulties in accessing the educators, or encounter non-budgetary
school fees. It is the conventional wisdom among many that a large percentage
of Indonesian teachers are not well trained and that the national curriculum
lacks the ability to produce graduates capable of filling upwardly mobile
employment positions in the modern business sectors.
For these reasons and others, it is important that the foreign
professional working in Indonesia accord those who have obtained graduate
or postgraduate degrees with the respect that they, and Indonesian society,
believe they deserve.
One-half of one percent. That number should be a constant reminder
to all managers working in Indonesia that their highly educated staff
have worked and crawled their way through the Indonesian educational system
to join an elite group. Other Indonesians respect a university graduate
because of the degree, not necessarily because of any actual competence.
Foreign managers in Indonesia must realize that countries where 50 or
60 percent of the population goes on for tertiary education is the exception
rather than the rule.
Once again, however, it is the reality that many universities
in Indonesia offer less than international standard educations. It often
happens here that an expatriate engineer or other technical employee finds
himself working with an Indonesian co-worker who possess on paper the
equivalent of a master's degree in engineering or other technical field
and find that the technical competence and knowledge of that co-worker
is less than he would expect for a similar degree holder in his home country.
Cultural barriers arise when foreign personnel decide that their
Indonesian co-workers do not possess the required technical competence
for their positions. At that point, whether it is consciously or subconsciously,
the expatriate often telegraphs this disdain to co-workers. Often this
is demonstrated through a reluctance to listen to the opinions of the
Indonesian team, through sarcastic comments, or even through body language.
Regardless of one’s personal opinion of the competencies of their
Indonesian co-workers, it is important that they show respect to well-educated
Indonesians by listening to their opinions as long as they hold a position
in their office, company, or factory.
The educational level of the population of Indonesia is in flux.
There was a steep and very encouraging increase in widespread primary
education during the administration of former President Suharto. Unfortunately,
the lingering economic crisis in 1998 caused a derailment of that progress.
A significant portion, how large is still unknown, of primary and secondary
school students dropped out. A large percentage of those people have not
returned to their studies. This has a number of possible effects on the
economic recovery of Indonesia. We are beginning to see larger numbers
of less educated Indonesians reach the age of majority and join the work
force. I predict that this trend will continue, that the ability of the
Indonesian economy to absorb a less educated work force will be stressed,
and that the 2010 census will show a drop in the overall educational level
of the workforce for the first two-thirds of this decade.
A related issue involves the dismantling of the national birth
control program. BKKBN was an award-winning program that reduced births
per woman by a large percentage over the last 30 years. Regional autonomy
and the rising cost of imported birth control products since the 1998
economic crisis have caused a sharp decline in the number of Indonesian
families actively practicing planned parenthood. This is expected by many
to produce, if not a ‘baby boom’, then at least a ‘baby
bump’ in the population demographics. Considering the realities
of the Indonesian educational system, this change in the need for capacity
in the school systems may well act like a tidal wave moving through the
overstressed system, expanding and contracting, leaving devastation in
its wake.
However, all is not lost. There is a growing realization of the
importance of this issue as seen in the comments of the major Indonesian
political parties and figures that educational development will be a primary
focus of the successful presidential candidate’s term in office.
As always, political will and financial resources will continue to affect
the development of education in Indonesia.
Fortunately, the government of Indonesia does not stand alone
in addressing this need. International donor agencies, USAID among others,
have dedicated large amounts of funding to address the important issue
of educational development in Indonesia. Even the United States president,
George W. Bush, who on a brief visit to the island of Bali in 2003, stressed
the importance to the world community of developing the educational system
in Indonesia, donated US$ 150 million to address that need.
In conclusion, I am going to underscore once again the importance
of learning and education to the development and change of any culture.
Many of the growing pains that Indonesia is currently experiencing have
been seen in other now more developed countries. For instance, the protective
labor structure currently being implemented by Indonesia is reminiscent
of some of the United States' experimentation at the beginning of the
last century as well as Australia’s situation several decades ago.
Further, we need only look north to Malaysia to find an example where
education has significantly altered business culture. A previously ethnocentric
and agrarian society has been transformed through education and political
will to a society where patrimonial bureaucratic authority and substandard
international business practices are only remembered by the older generation
of business managers.
There is no miracle cure, but then there is no secret to success
either. It just comes down to allocated funding, determined will on the
part of the political elite, and a desire to create a better world for
the next generation on the part of Indonesia’s parents.
This article was generously contributed by George B. Whitfield, III when he was a Technical Advisor with Executive
Orientation Services.
|